3rd generation watchmaker, 40 years servicing luxury watches

Testimonials

George Benitez

Darien, CT

February 16th, 2012

We have had this Rolex in the extended family since 1957, Recently as the caretaker of the Rolex it stopped working, the years, tropics for a while, moisture had taken it's toll.  I took it to the local jewelers and Rolex watch experts in CT and NY but all said this is not just a cleaning but more and Rolex does not keep making parts on their older watches.  I had seen Jeffrey's website for Rolex Doctor early on but I was a little anxious about mailing this precious watch but Jeffrey put me at ease right away.  I figured the cost to get the Rolex back to excellent was going to be significant but it is a lifetime investment and being the caretaker I was going to do what I had to for it to work again.  Jeffrey the Rolex doctor delivered in every way I can think of Security, Confidence that he can do the job, access to the key parts, He estimated the cost to get it back to excellent and it was fair, he delivered on all Above.  Thank you Jeffrey, the Rolex Doctor, the watch looks great and working superb.

 

Kathy Linden

Boca Raton, FL

December 13th, 2011

Jeffrey Harris is truly the consummate professional! He has been servicing my Rolex (and other fine watches) for years. There is no one more honest and knowledgeable when it comes to these very fine timepieces. His prices are most reasonable and all work is always guaranteed. I wouldn't trust anyone else to touch my Rolex!

 

Charles D Murphy

Jamestown, NC

December 10th, 2011

The RolexDoctor.net is extremely professional, the quality of his work is much better than previous repair work I have had done. Compared to other Rolex Repair quotes, the pricing was much more reasonable. I will be extremely likely to recommend the services of Jeffrey Harris, The RolexDoctor.net to friends and family, he does very good work. I Will be using his services again early in 2012 for my wife's Rolex. Charles Murphy Jamestown NC


 

Thao Tran

Havertown, PA

December 2nd, 2011


"I came home from work and found out that my 3 y.o. son dropped my watch and cracked the lens on my Rolex. I went online and found Jeffrey, the Rolex Doctor. I called him and he assured me that he would fix it and make it look brand new again. I was very hesitant to send it all the way to Florida when I can take it to a local jewelry store who can do the same thing. After research and continuing to talk to Jeffrey, I sent my watch the next day. Six weeks later, I received my watch Fed-ex. I can't explain how much I appreciate the great job Jeffrey has done! He was NOT lying about making it look brand new again...the scratches and dirt in between are gone!!! I can't be happier and satisfied with the work he has done.

Jeffrey takes pride in his work and enjoys what he does. He is very trustworthy. This is the type of person who you should allow to touch your ROLEX! The price was very very reasonable! I thought for sure it would cost much more, but he came back with a lower price than I anticipated.

Thank you, Jeffrey for the superb job you have done! My 9 y.o. Yacht Master looks like it came off the show case."


 

Syed F, Ahmed

November 20th, 2011


Jeffrey Harris; The Rolex Doctor, did a great job of servicing my Rolex Explorer II. This was my first experience having my Rolex serviced after purchasing it several years ago. The whole process was seamless and Jeffrey took care of a minor issue with the watch after it had been serviced. I am a very satisfied customer and would be happy to recommend Jeffrey to my family and friends!


 

Jeffrey Graver

Retired Business Owner

October 25th, 2011


I had a minor problem with a watch that Jeffrey Harris had repaired some months previously. I sent it back in, received it back promptly in perfect working order. The Watch Store (TWS) consistently offers superior service at fair prices, courteous communication and backs up their work. A+


 

Suse W Fitzpatrick

Retailer

October 11th, 2011


My watch looked like it had been run over before sending it in for a repair. I wore it 24 hours a day for 5-6 years. It stopped running one day and I was considering a new watch when a friend told me about Jeffrey's website. I looked it up and was impressed. I contacted him and when Jeffrey said he could make it look like new I was a little skeptical; but as he came very highly recommended I decided to proceed. Approximately 5 weeks later when I opened the package and saw my watch, I was thrilled, it really is a new watch. He replaced all gaskets, crystal, and the hands with original manufacturer parts. I show it to everyone and they can't believe that it is the same watch. I will recommend The Rolex Doctor to all my friends. Thank you Jeffrey for taking such great care of my fine watch.
Suse Fitzpatrick
Bonita Springs, FL


 

Don Libal

Goodman, WI

September 22nd, 2011

Jeffrey,
I just received my collectible vintage Rolex Submariner that you repaired and restored. I am very happy with it, it looks brand new. I am so pleased that I found your company when I searched Google for Rolex Repair. You provided excellent service and fantastic communication. Every time I called, you answered all my concerns. I will recommend you to everyone I know, family, friends, and neighbors; that's how happy I am.
Thank you so much.
Don Libal
Goodman ,Wisconsin


 

John Hoy - Florida

Engineer

Sep. 10th, 2011

Jeffrey

Thank you for treating my watch as if it were your own. I sent you my 1975 Rolex Submariner for a simple service and you talked me into a complete overhaul - thank goodness. The watch was not keeping time and had condensation under the crystal. This is a watch worn daily and has taken alot of abuse and also never properly serviced since 75'. Jeffrey - you kept calling me and letting me know the problems you found within the watch. Although skeptical at first (I must admit), I trusted you with a timepiece that will be handed down within our family. You delivered my watch along with the original parts replaced and I cant be happier. My Rolex looks better than I can ever remember and is keeping perfect time.

Jeffrey - Thank You Again


 

Scott McCollum

Key West, FL

August 18th, 2011

I purchased a used Rolex Submariner about eight years ago and have worn it daily. I never had the watch serviced, as it had always run fine. It recently began accumulating condensation under the crystal, which gave me a reason to bring it in for a complete overhaul. I located RolexDoctor.net online and then visited the shop in person to have the watch evaluated by Jeffrey. He told me the watch was actually 16 years old and had probably never been serviced. He recommended the watch be completely overhauled and provided me with a reasonable cost estimate.


After obtaining the appropriate relacement parts and cleaning the watch twice, I received the watch back from Jeffrey ten weeks later. It looks and runs like a brand new watch! Jeffrey's craftsmanship is amazing and I would recommend his services enthusiastically!


 

Nancy

Florida

July 19th, 2011

Having been through the maze of "experts" in securing someone to repair my Rolex, I drove to Jeff's shop and gave him my watch as well as a brief history of repairs. This included changing batteries twice (there is no battery), having it cleaned (case was never opened), and much more b.s. Long story short, he completely overhauled my watch (this was back in December, 2010) and when I received it, I couldn't believe that it was mine as it looked as good (if not better) and ran as well as the first day that I received it. He is trustworthy, the ultimate in professionalism, and simply, worked magic on my watch. I am grateful...


 

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