Jeffrey, The Rolex Doctor, is one of a rare breed of craftsmen who are not only extremely good at what they do, but take an enormous amount of pride in their work. Jeffrey was able to salvage a vintage Rolex for me and was always very informative, courteous and extremely fair in pricing. I would recommend Jeffrey to anybody wanting first class service and expert craftsmanship.
Date of Posting: 29 January 2010
Posted By: John Goodroe
Mobile, AL
http://usouthal.edu
Over the past 30 years my wife and I had taken our rolex watches to the same service provider until we stumbled across Jeffrey the Rolex Doctor. We quickly realized that over time we had thrown our money away and paid much more than necessary for a substandard service. I now wouldn’t consider taking the watches anywhere else. Jeffrey is like a great car mechanic in that if you are fortunate enough to find a good one, they are worth their weight in gold.
Date of Posting: 01 January 2010
Posted By: David Quin
Grosse Ile, MI
I purchased a circa 1910 Sterling Silver Rolex at an estate sale. At the time of purchase it worked somewhat, but then it would stop. I took it to a local watchmaker who indicated that he couldn't fix it and that I needed to take it a specialist. Living in a fairly rural area, there aren't that many specialists, so I took my hunt to the Internet where I came upon Jeffrey's website. I contacted him via email and within an hour he gave me a call. I explained what the problem was (age of the watch, condition) and he indicated that he would like for me to send the watch so that he could give me an accurate estimate since the watch was so old. Jeffrey emailed me a 2nd day air label and I mailed him the watch. Once he receive the watch, he contacted me and stated that he could fix it. He quoted me what I considered a reasonable price and stated that if he had to do any repairs outside of the what he quoted to me I would not be charged further. Four weeks later my (now working) Rolex was returned to me followed up by a phone call from Jeffrey to make sure that I had received it. Jeffrey provides exceptional customer service and exceptional craftsmanship and I would highly recommend his services.
Date of Posting: 01 January 2010
Posted By: Karen Gallagher
South Carolina
Dear Jeffery,
Thank you so much for taking such wonderful care of both my wife's and my Rolex watch. As you can appreciate, we entrusted you to do, what to so many others seemed impossible. Not only did you repair both watches to their original state, but more importantly, you were both honest and incredibly professional in your diagnosis and assessment of what had to be done. In addition, your warm personality made both of us feel comfortable in entrusting you to do the job. I highly recommend your services to anyone who desires to deal with a true professional in every sense of the word.
Best Regards,
Jill and Greg
Date of Posting: 05 December 2009
Posted By: Greg Bergman
Toronto,Ontario, Canada
Thank you so much for working on my Rolex! This was my mother's watch that was passed down to me and when it stopped working I didn't really know where to go? Then I found this site and they fixed my watch and it was back on my wrist in no time! 5 stars!
Date of Posting: 30 November 2009
Posted By: Brittany S
St. Louis, MO
This guy is the best!!
When I first happened on the Rolex Doctor website I was extremely skeptical. I didn't want to give my Rolex to just anybody, especially someone halfway across the country from me. I did a lot of research and found nothing but great things about the Rolex Doctor. I previously had been using someone local, a very reputable watch dealer. But, it consistently would start losing time and I was always told it needed a cleaning, and crystal replacement at a cost of $300 to $500 each time. After almost 14 years, I had tripled my investment and wished I could get it working well enough to just get rid of it. The watch was a money pit. I decided I'd try someone else and if this fails I'll replace it.
Jeffrey found tons of problems with my watch and knew what it would take to get it corrected. The price was very reasonable and the turnaround time quick. I've had my watch back for over 2 months and the time is perfect. It looks and acts like a new watch again. I'm so glad I found The Rolex Doctor. He's the only watch repairman I will trust.
Date of Posting: 02 November 2009
Posted By: Kathy Quin
Grosse Ile, MI
I must say, when I received my Tag Heuer back, I was amazed at how good it looked. It is about 9 years old and it was beat up bad. I thought it was a goner, but my wife found this website and after discussing it with me we contacted them. I got a call the very next day and it was a guy that said he was "The RolexDoctor". I gave him the model number and he told me almost exactly what we paid for it and when we purchased it. I told him what happened to it and he quoted me a price that I thought was very fair. So he emailed me a UPS label insured, and I sent it to him. When he received it, I got an email from UPS telling me it had been delivered, then a few hours later he called me to tell me what he determined. We agreed on the repair cost, and four weeks later I get another call to tell me my watch is on it's way back to Texas. Two days later my Tag Heuer arrives repaired like new with guaranteed authentic Tag Heuer parts and another 12 month warranty from the RolexDoctor himself. I'm real glad my wife found his website, I wish there were more people that did business like him. That was a no-brainer repair for us, now we have my Tag Heuer looking and working like new again.
Thanks RolexDoctor.
Date of Posting: 21 October 2009
Posted By: Harold Bennett
Houston, Texas
We know Jeffrey for many years now. We trust him with all our more expensive watches -Cartier, Patek Philippe, Baume & Mercier, Piaget, Rolex, Breitling, Omega. We always feel well advised, well taken care of and that we can rely on his say and experience all the time... not a common thing our days. In a busy and crazy world, it is nice to find high quality of service at an affordable price. Thanks Jeffrey for your experience and your smile!
Date of Posting: 15 October 2009
Posted By: Sophie Janssen
Boynton Beach
When my Rolex started losing minutes every day I knew it had to be serviced - but as it was a very special gift from my father I worried and knew that I couldn't just leave it with any jeweler or watch repair company. I found the testimonials on Jeffrey's site to be sincere and his credentials to be top notch so I drove up to Boca to have the watch inspected. Jeffrey and his staff were very nice and put me at ease immediatly. My Rolex needed a complete overhaul and replacement of the crystal. I was happily assured that all genuine Rolex replacement parts would be used and that my watch would look as good as new - and it does! Jeffrey even took the time to carefully preserve the engraving my father had placed on the back clasp. Thank you for the attention to detail and keeping the process as stress free as possible for me.
Date of Posting: 28 September 2009
Posted By: Lisa Driscoll
Pembroke Pines FL
While playing professional football in New York, I developed quite a list of quality professionals. Many of those relations I maintain to date.
Upon relocating to Florida and being a "nut" for fine watches, I sought high and low to find a great watchman, to service my collection of Rolex and other fine watches.
While grocery shopping one day, I bump into a gentleman who sort of recognized me from my days as a "NY Giant"; he said "hey, aren't you #70" and I chuckled and replied I used to be that guy now I'm just Leonard.
Smiling; we exchanged some information. Over a 10 minute chat he began to tell me about his watch business and the services he offered. As it turned out it was probably the best 10 minute sales job turned success ever, for him and for me. Now I have what I consider to be the best watchmaker looking after all my fine watches, and he has me telling the world how great he is at what he does.
Jeffrey and his staff have serviced jewelry and watches for my family for 15 years now. He has become known as one of South Florida’s finest jewelers and watch enthusiasts. And with his new website, he is making his services available around the country.
My family and I love his work, swear by the service, and trust him implicitly with my prized possessions.
Thank you Rolex Doctor and your staff for all you do for The Marshall's.
Date of Posting: 08 September 2009
Posted By: Leonard A. Marshall
New York Giants - 3 time All NFL - 3 time All Pro - NFL Defensive Lineman of the Year 1985-1986 - Two Time Super Bowl Champion 1986-1990 - Louisiana Sports Hall of Fame 2008 - NFL Y2K Hall of Fame Nominee , Boca Raton, FL
When my everyday Charriol watch stopped working, I brought it to a local jeweler thinking it needed just a new battery. The inner mechanisms were ruined from water damage. Knowing it was beyond the scope of his work, the jeweler recommended the Rolex Doctor. The quote was fair and the repair was done on-time as promised. The watch looks brand new and works perfectly. For watch repair, Jeffery Harris is the expert in his field!
Date of Posting: 08 September 2009
Posted By: Linda Lupo-Rodriguez
Boca Raton, FL
I just received my Rolex watch and it looks fantastic! I work in the watch business and coordinate watch repair for clients of a world renowned auction house. When my personal Rolex stopped running I contacted Jeffrey. His professionalism, honesty, and skilled workmanship exceeded my expectations. I thought the watch was beyond repair, but Jeffrey worked his magic and it has been brought back to life. Being in the watch business I am extremely skeptical when it comes to repair, but Jeffrey is unlike the others. I will be sure to recommend the "Rolex Doctor" to my clients for all their vintage Rolex needs. Thank you Jeffrey!
Date of Posting: 31 August 2009
Posted By: Courtney Carter
New York
http://Antiquorum.com
I did a search for "expert rolex repair", because I wasn't looking for just any watch repair site that either had no experience, or was just going to keep my watch for a few months and charge me an arm and a leg. I love my rolex Submariner; I really wanted an expert to fix it. So I do the search and this guy RolexDoctor.net comes up number 1,2,4,5,7 and then some, in the organic google results. It seems he has quite a few websites. So I read a few of them and it turns out he has some really nice sites and 40 years experience. Plus he is A+ with the Better Business Bureau.
I called the toll free number and a gentlemen took my number and said that "if I needed to speak with the Rolex Doctor, he would call me back soon"; so I thought I would never hear from him. But lo and behold, not twenty minutes later my phone rings, he says "Hello, this is the Rolex Doctor, you were on my website and had a question", now I'm really impressed, so I decide to see what he knows. I tell him my Submariner is ten years old and was serviced locally in 2005, but it is running slow. He runs through the possibilities with me after asking a bunch of what seemed like good questions. To make a long story a little shorter, he emailed me an insured UPS label and I packaged the watch and brought it to UPS. Two days later he calls me to discuss what he has determined as the problem and quotes me a price that blew me away. I spent twice what he quoted in 05. He had the watch back to me in just over 3 weeks and it is looking and running like new.
My sincerest appreciation to the Rolex Doctor, keep up the great work.
John Stewart
Date of Posting: 22 August 2009
Posted By: John Stewart
Sacramento, CA
Jeffrey@RolexDoctor.net is a very honest person. He gave a very honest evaluation on a watch left to me by my father. Everyone told me it was not real and when I showed it to Jeffrey Harris he took the time to test the gold and let me know that it was real and even validated the diamonds as definitely real and of excellent quality.Knowing now that this was a fine watch, made a fantastic 35th Birthday gift for my son. Now we know it is well worth maintaining and it will remain a family heirloom.
Thank You RolexDoctor.net
Date of Posting: 21 August 2009
Posted By: Lucille Harap
Jeffrey; the Rolex Doctor has been servicing all of our watches for six years now, We drive from Marathon Key Florida three hours each way and the drive is well worth it. We wouldn't trust anyone else to fix our luxury watches.
Thanks for the years of great service,
Sincerely,
Steve & Tami
Date of Posting: 27 July 2009
Posted By: Steve & Tami Edlund
Key Colony Beach, Florida Keys
http://DolphinsMotel.com
I have been a client of the RolexDoctor for the past 15 years. Jeffrey's courtesy, professionalism, and competitive pricing has made me a fan for eternity (or at least until Jeffrey decides to retire - please----don't even think of that for a long time.) I would not think of going anywhere else. All work is completed as promised, and I have never been hit with a "hidden" fee. Thank you RolexDoctor for keeping my timepieces running and looking great.
Date of Posting: 22 July 2009
Posted By: Julie Krantz
Boca Raton, Florida
Jeffrey, the Rolex Doctor, is THE BEST bar none! My Rolex Datejust was running slow and had gotten water condensation underneath the crystal. I knew that I had to get it in for service and FAST-- the water can cause irreparable damage AND we were moving out of state. After contacting him via the web, Jeffrey called me right away, emailed me a Fedex label, and had my service done and back to me in record time. I was nervous to send my timepiece to someone I found on the internet, but he was WONDERFUL! Great service from start to finish. Rest assured that your timepiece will be in good hands and will return to you in better than new condition. I'll be using him and recommending him for many more years to come!
Date of Posting: 15 July 2009
Posted By: Lorraine Mallon
Myrtle Beach, SC
My husband has an Italian watch that required a battery. When a technician from another store tried to open the case, he broke the stem of the watch. As he was responsible for the break, he sent it to the head office in New York to be fixed. Two weeks later he notified us that "the watch could not be fixed, as parts for it were impossible to get". He was so sure that it could not be fixed that he said "if we can find someone to fix it, they would cover the costs".
We took it to Jeffrey, the Watch Doctor, and told him the story. His answer was "there isn't a watch that can't be fixed".
Within a week, he called us to pick up the watch. It was working perfectly and has been since that time.
Recently he cleaned and repaired my Rolex watch, and it is like new, and working like a charm.
I would recommend him in a minute,for any watch repair. He is simply the best.
Date of Posting: 06 July 2009
Posted By: Tyrral Prashker
Delray Beach Florida
When my 15 year old Tag began running erratically, I brought it to the Rolex Doctor for servicing. Not only was he extremely competitive in pricing but, the turn-around time was fantastic and the watch runs and looks better than new. I strongly recommend using Jeffrey for all of your watch repairs - he is extremely knowledgeable and very meticulous.
Date of Posting: 27 June 2009
Posted By: Andrew Zajac
Schaumburg, IL and Hollywood, FL
I would like to start by saying my watch is a gold,omega, automatic,w/calender, about 35/40 years old. It has been repaired a number of times in the past. It was just cleaned and refurbished by Jeffrey, @ the Rolex Doctor and I must say he did an expert job. The watch works perfect,and looks brand new. I would certainly use him again!!!
Date of Posting: 13 June 2009
Posted By: Howard Kerzner
Boca Raton FL
hlkerzner.com
My watch collection could be included in museums of fine art. I know watches and I have a knack for precise attention to details. I demand perfection and often think I need a complete overhaul when I go to the Rolex doctor. He never takes advantage of me. My watches come back flawless for dramatically less than anticipated. It’s hard to find an honest man these days. I trust my prized watches with no other.
Date of Posting: 05 June 2009
Posted By: FRANK CID
FLORIDA
When I found RolexDoctor.net, I knew right then, that they were going to fix my Tag Heuer watch. The website looks so professional and they are A+ with the BBB, put me at ease right away. I had so many problems until I got to them. My watch was a gift from my parents. They fixed it and I have not had any problems since.
Thank you rolex doctor
Date of Posting: 14 May 2009
Posted By: Kevin McCormick
Cleveland, OH
www.thedebtadvocacycenter.com
I finally found a watchmaker that knows what he's doing. My Patek Philippe works like new. Thanks for a great website, keep up the good work.
Date of Posting: 10 May 2009
Posted By: Tahir Ahmad
West Palm Beach Florida
I fully endose the Rolex Doctor. The RolexDoctor.net has been taking care of my timepieces for several years. Now that he has a great website, I don't wait until I'm on vacation in Florida to bring him repair work. I just use his free estimate link on his website, and he emails me a prepaid Fedex label. Most recently my Tag Heuer was not working properly and the "RolexDoctor"; Jeffrey Harris, was able to quickly repair my watch at a competitive price.
Scott K , Buffalo, NY
Date of Posting: 09 May 2009
Posted By: Scott Krevat
Buffalo, New Yotk
www.ScottKrevat.com
"I'm a collector, and when I first used the RolexDoctor.net I was actually visiting friends in Boca Raton, FL while on a two week vacation. I bought a used Rolex that needed to be cleaned and serviced from an estate sale I happened to go to during my vacation. When I showed my friend my find, she suggested I take it to her watch guy at the International Jewelers Exchange that she uses. I really wanted to take it to the guy I use in CA, but I figured it can't hurt to get his opinion. Well to make a long story short, he knew just what I needed, the price he quoted me was great, and he said he will have it ready days before my flight was to leave. I let him overhaul my newest prized possession, and when I picked it up 5 days later, it looked like new and still works great. That was five years ago, he contacted me recently to tell me about his new website. Now I send him all my watches for service and new acquisitions for his overhaul services. Thanks for making a great website that I can send my collector friends to."
Date of Posting: 08 April 2009
Posted By: Terry M
San Francisco, CA
"I have a Cartier watch that nobody could quite fix right, it is quite old. Either it was runing fast, or it lost time. After sending it to the RolexDoctor.net, it finally works like new, and looks like new. This is my watch repair guy for all my watches now."
Date of Posting: 07 March 2009
Posted By: Dr. Richard Berkowitz
Austin, TX
I have been using the Rolex Doctor for all my fine watch repair for years, long before the Internet was popular. I have never met a more conscientious watchman in all my years.
Date of Posting: 01 March 2009
Posted By: Leah Nixon
Luxury Watch Collector/Dealer, Weston, FL