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Testimonials

Michael Vukcevich

Whiting, NJ

May 13th, 2012

 

After much research, I was delighted to find Jeffrey to service my 3 cherished Breitling watches. He arranged for shipping, and called as promised to tell me what each watch needed --- he gave a price, and guaranteed me that "nothing else" would be found to cause the price to go up. He kept me advised as he worked on the watches, and delivered them when promised --- WOW!!! What a job, even the 32 year old Chronomat looked brand-spankin new, and yes, each watch operated perfectly, as new. He even replaced the circuit on the quartz Aerospace -- and man, did that titanium clean up nice. Jeffrey, you have found a lifetime customer!!!!!! Thanks for the honesty and integrity.

 

Fernando A Vazquez

General Manager

Meyer Nurseries

San Juan, PR

May 10th, 2012

 

I found Jeffrey Harris (Dr. Rolex) via the internet when I needed to have my Rolex Submariner serviced after getting water inside. I have to admit I was a little scared about sending my watch to someone whom I had no knowledge about. Dr. Rolex provided me with the highest level of confidence. As soon as he received my watch, he took it apart and called me to explain to me what was required. After sending it back to me, he followed up by phone to make sure I was satisfied with the job. The watch came like the day I bought it many years ago; BRAND NEW. My watch is running excellent and I couldn’t be happier with the excellent customer service experience. Thank you Jeffrey!!!

 

Anthony Kilian

KJO Media

Overland, KS

March 31st, 2012

 

The Rolex Doctor was extremely professional and priced much better than any of his competitors. He refurbished an heirloom Rolex passed down from my Grand Father and made it look and work like new, I am so pleased with the work he performed. I would recommend FineWatchRepair.net Rolex repair services to anyone in need of a professional watch repair or service at an affordable price.

Thank you Jeffrey (aka: Rolex Doctor),
Anthony Kilian

 

Bill Young

Marco Island, FL

March 29th, 2012

Jeffrey,
It has now been over 30 days since I received my Rolex Presidential back from you and it is performing flawlessly. Your attention to detail and rapid turn-around time is to be commended. I also wanted to thank you for your follow-up efforts. Considering the significant scope of the work required it is satisfying to know that there is such a capable service as yours available to Rolex owners.

Thank you again for all your help. I will continue to refer anyone I cross paths with that are in need of your services,

Sincerely,
Bill Young
Marco Island, Fl.

 

Bruce

Sebastopol, CA

March 27th, 2012

Retired

My watch was in dire need of some care. Jeffrey told me everything that needed to be repaired, explained all the details very thoroughly and did the work very professionally and made me very proud to have found this doctor to make it brand new!! Thank you

 

Stephen Comeau

Fairfield, CA

March 15th, 2012

Conoco Phillips

Operations Engineer

My Men's Rolex Presidential, with a blue dial, was given to me as a Christmas gift this past Christmas. My mother was given an "identical" women's super presidential, but the blue dials didn't seem to match very closely. The watch had a few chips in the top right corner of the crystal, the blue watch dial was slowly flaking off, and the hands were faded as well. Being a perfectionist I wanted the watch repaired, so I went searching. I came across the Rolex doctor and submitted a request for an estimate on a Saturday night, around 8 P.M.. I expected to hear back sometime later in the week, but not more than 20 minutes later I got a call from none other than the Rolex Doctor himself, Jeffery, at 11 P.M. East Coast time. He asked me a set of questions about the watch, where I got it, and how old I thought it was. He told me he believed the watch to be an older model, but that wasn't what my fathers jeweler told him when he purchased the matching watches. At this point I was a little skeptical about who to believe. Jeff and I spoke a few more times throughout the week, but I was still nervous about sending such an expensive watch all the way across the country to a man I hadn't met in person. I ended up taking a leap of faith and sent him the watch, needless to say my family thought I was crazy. When Jeff received the watch he called me and told me the blue dial wasn't the standard "blue" color, but that he would do his best to match the color. I didn't think to mention it to him that I would actually prefer the standard blue color to match my mothers watch, but I guess I figured he knew best. After about three weeks I gave Jeff a call and he said it was going to take another three to four weeks to match the color. At this point I was a little nervous about whether or not I would ever see the watch again. Sure enough about three weeks later I get a call from Jeff, but he says "I have some bad news.". At this point I expected to here I "lost your watch", but instead he said to me "The other blue was too hard to match, so I just returned it to the original color to match your mothers watch, is it alright if I send you a few pictures". Not more than 5 minutes later I received a few pictures of the watch from Jeff. To say the least I was stunned at how new the watch looked. When I received the watch in the mail my mouth hit the floor. I can't help it but every time I look at the watch now I can't help but smile. My father was stunned at how much better the watch looks and how well it matches my mothers watch. Needless to say Jeff did an AMAZING job. I will be sending him my Tag Heuer next and my Rolex from here on out. He has earned my business for as long as I own this watch, and my family will be sending him theirs for any future servicing or repairs.

Jeff I can't thank you enough, you truly are the Rolex Doctor. 


 

Alex Benner

Boston, MA

February 27th 2012

I bought my first Rolex back in 1993 and I truly love this watch, it has great sentimental value to me.  Unfortunately, I never serviced the watch and the crown on my Rolex Explorer became worn, water got into it and damaged the mechanism. I took it to several watch repair specialists who told me that it had extensive corrosion inside and it would need an entirely new mechanism. My wife found the rolex doctor on line and since I was taking a business trip to Miami I decided to call and make an appointment with Jeffrey in his Boca Raton, FL store.  He took the time to explain everything that was wrong with the watch, what he would do to repair it and how to take care of it once I received the watch back from him.  Jeffrey put me completley at ease, and I felt confident entrusting my watch to him.  He told me the repairs would take two month and that I would be completly satisfied, and he was entirely right I was ecstatic.   To my surprise the watch was done in only 3 weeks, and it came back almost better than new.  I am elated with how wonderful my watch looks. I truly appreciate the wonderful work Jeffrey has done and the time he took to explain step by step what needed to be done and how to maintain it now in excellent working condition.

Thank You Jeffrey


 

George Benitez

Darien, CT

February 16th, 2012

We have had this Rolex in the extended family since 1957, Recently as the caretaker of the Rolex it stopped working, the years, tropics for a while, moisture had taken it's toll.  I took it to the local jewelers and Rolex watch experts in CT and NY but all said this is not just a cleaning but more and Rolex does not keep making parts on their older watches.  I had seen Jeffrey's website for Rolex Doctor early on but I was a little anxious about mailing this precious watch but Jeffrey put me at ease right away.  I figured the cost to get the Rolex back to excellent was going to be significant but it is a lifetime investment and being the caretaker I was going to do what I had to for it to work again.  Jeffrey the Rolex doctor delivered in every way I can think of Security, Confidence that he can do the job, access to the key parts, He estimated the cost to get it back to excellent and it was fair, he delivered on all Above.  Thank you Jeffrey, the Rolex Doctor, the watch looks great and working superb.

 

Kathy Linden

Boca Raton, FL

December 13th, 2011

Jeffrey Harris is truly the consummate professional! He has been servicing my Rolex (and other fine watches) for years. There is no one more honest and knowledgeable when it comes to these very fine timepieces. His prices are most reasonable and all work is always guaranteed. I wouldn't trust anyone else to touch my Rolex!

 

Charles D Murphy

Jamestown, NC

December 10th, 2011

The RolexDoctor.net is extremely professional, the quality of his work is much better than previous repair work I have had done. Compared to other Rolex Repair quotes, the pricing was much more reasonable. I will be extremely likely to recommend the services of Jeffrey Harris, The RolexDoctor.net to friends and family, he does very good work. I Will be using his services again early in 2012 for my wife's Rolex. Charles Murphy Jamestown NC


 

Thao Tran

Havertown, PA

December 2nd, 2011


"I came home from work and found out that my 3 y.o. son dropped my watch and cracked the lens on my Rolex. I went online and found Jeffrey, the Rolex Doctor. I called him and he assured me that he would fix it and make it look brand new again. I was very hesitant to send it all the way to Florida when I can take it to a local jewelry store who can do the same thing. After research and continuing to talk to Jeffrey, I sent my watch the next day. Six weeks later, I received my watch Fed-ex. I can't explain how much I appreciate the great job Jeffrey has done! He was NOT lying about making it look brand new again...the scratches and dirt in between are gone!!! I can't be happier and satisfied with the work he has done.

Jeffrey takes pride in his work and enjoys what he does. He is very trustworthy. This is the type of person who you should allow to touch your ROLEX! The price was very very reasonable! I thought for sure it would cost much more, but he came back with a lower price than I anticipated.

Thank you, Jeffrey for the superb job you have done! My 9 y.o. Yacht Master looks like it came off the show case."


 

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Basic Rolex Watch Care
Rolex - Rolex Education

Basic Care and Maintenance of Rolex Watches


Rolex watches are known for both their precision and elegance. This sterling combination of functionality and beauty may be the reason why these treasured possessions command such a high price. If you own a Rolex and want to cherish it forever, learning how to take proper care of your watch is essential. A simple care and maintenance regimen will not only keep your Rolex in perfect functioning condition, but also ensure it looks brand new each and every time you wear it.

The basic care and maintenance for Rolex watches includes the following steps:

Wear Your Rolex Regularly

Regular wear and use of your Rolex Watch will keep the watch in perfect running condition. By doing so, you can maintain the viscosity of the lubricants in the movement. If not used on a regular basis, these lubricants may harden, causing friction within the movement. Eventually, this friction may damage the functionality of the movement. If you do not wear your Rolex regularly, make sure to wind it at least once a week. This will keep the watch gears moving, thus preventing the lubricants from hardening, and your watch will maintain accurate timekeeping.

Clean Your Rolex

Like any other work of intricate artistry and technology, a Rolex requires occasional cleaning and upkeep. There are many places on the watch where dirt, body oils, and other greasy particles accumulate; such as between the links on the bracelet, the area joining the case and the bezel, and around the Cyclops lens. With repeated use and the gathering of dirt particles, your watch will require a thorough cleaning as described here.

Before you start cleaning:

  • make sure the winding crown is tightly screwed onto the case
  • Wash your hands thoroughly with soap or hand wash
  • Use lukewarm water to rinse off your watch.
  • Fill a bowl with lukewarm water and ammonia-free mild soap.
  • Apply this soapy water all over your watch using your hands.
  • Now, gently scrub the watch to clean it of all dirt particles. Your old toothbrush can be used as an ideal scrub for this purpose. During scrubbing,
  • submerge the watch and the toothbrush into the soapy water at short intervals.
  • Once you are confident that the Rolex has been cleaned, rinse the watch with lukewarm water.
  • Using a clean and soft cotton cloth, gently pat the watch until dried.
  • Since your cloth may not reach the links on the bracelet, you can use a blower or hair dryer to remove the excess water from the inner surface of the links.

To complete the process, you may use a clean dry cloth to remove any remaining moisture

Removing Scratches From the Bracelet of Your Rolex Watch

The bracelet of your Rolex needs special care, as it is prone to scratches. This is especially true of the Oyster bracelet which features polished center links. By polishing the bracelet once every few months, you can retain the brand new look of your Rolex forever. You can easily remove the scratches from the polished center links with little effort and time expended. All you need is a good quality polishing cloth such as one used with products designed for removing scratches from polished stainless steel and gold surfaces. A good polishing cloth comes soaked in a special liquid meant for polishing. These polishing cloths are inexpensive and can be used multiple times.

When using the polishing cloth on the surface of your bracelet, there are several things you should keep in mind:

Removing Scratches from the Bracelet of Your Rolex Watch:

  • Make sure you use the cloth only on the polished surface of your bracelet. If you use it on the non-polished surface, it will damage the brushed finish.
  • One way to avoid polishing the brushed surfaces is to use a Q-Tip, wrapping the polishing cloth around its head and carefully restricting the buffing movement to the targeted areas.
  • Do not exert too much pressure while polishing; only a moderate amount of pressure is needed.
  • Avoid using circular or cross strokes while polishing. Instead, try to follow the flow of the metal. In other words, go with the grain of the surface (not against the grain).
  • A minute of polishing usually is enough to remove the fine scratches that appear like hairlines. You may need to devote more time, however, if the scratches are deeper or more prominent


Finally, avoid polishing surfaces that have no scratches. You will end up removing a fine layer of metal from the surface by way of polishing because the surface has not suffered any indentation in the form of a scratch. In these areas, less is more.

Winding Your Rolex

Rolex watches (except Oysterquartz) have perpetual movement which means they are self-winding. On average, Rolex watches have a power reserve of 48 hours. If not wound after 48 hours, your Rolex will stop running and appear "dead." Is this situation, however, you can manually wind your watch. Simply unscrew the crown to position 2 and wind it about 30 to 40 times; once you have done this, simply screw the crown back down and continue to use your watch as normal.

A few points to consider while winding your watch include the following:

  • Winding your Rolex while wearing it on your wrist should be avoided.
  • If found "dead" or in a non-functioning mode, do not shake your watch.
  • Even after you have wound it, do not shake the watch if it does not start working. Simply rotate your wrist gently, which will allow the watch to
  • rotate as well and may give the rotor inside the “kick start” it needs.
  • If the watch still does not start, rather than shaking and possibly damaging your Rolex, simply put the watch aside and allow it to start on its own.
  • Never worry about over-winding your watch as every Rolex has a built-in protection mechanism which prevents the movement from being over-wound.


Waterproof Rolex

Most of the Rolex watches come with a tested and guaranteed depth rating of 330 feet. This waterproofing means that not only can you take a shower while wearing your watch, but you can also swim with it. Deep water diving, however, should be avoided while wearing most Rolex watches. For such demanding aquatic situations, Rolex has created the Submariner and the Sea-Dweller models. While diving with these models, make sure the winding crown is tightly screwed down onto the case, as otherwise there is a chance the case may flood with water, ultimately damaging your watch. As a general guideline, if you own or choose to purchase a non-diver Rolex watch, treat it as no more than moderately water resistant due to the age and custom craftsmanship involved in its production. To be safe, we suggest the watch not be worn while swimming or even showering, although a slight amount of water contact such as may occur while washing your hands is manageable. By treating your Rolex with the respect and care that such a great treasure deserves, you will continue to enjoy a machine that looks and functions as a brand new watch for decades to come.